Find help with billing, website care and cancellation in one place. Your agreed proposal and subscription confirmation specify your price and billing dates.
Billing and subscription help
Use the secure Stripe portal to view invoices, update your card or cancel future renewals yourself. Enter the email address you used at signup; Stripe emails you a login link. No separate password, phone call or cancellation email is required. Never share card numbers or passwords by email.
What happens when you cancel?
- During the initial 30-day free care period, cancellation prevents the first monthly care charge. The managed website closes at the end of that period.
- After monthly billing begins, service continues until the end of the paid billing period. Cancelling stops future renewals.
- Review your cancellation status and service end date in the portal. If you cannot access your account or confirm cancellation, contact info@choko-tech.com for help.
- The first-10-business launch offer has no setup fee. For other agreements, cancellation does not automatically refund setup payments; any refund arrangement follows your accepted written proposal.
Your website and domain
You may request one export of the agreed website deliverables within 30 days after closure. Domain transfers are subject to registrar and registry restrictions. Please contact us before closure if you want to move your site.
Need a website change?
Your care plan includes one small text or image update per month. Describe the change and include your website address in your message.